Shipping policy

Processing times: 1-2 business days for in stock items before items are shipped out
Standard shipping times: 1-3 days (metro areas), 5-10 business days (rural areas)
Express shipping times: 1-2 business days (depending on your area and whether it is within Australia Post's express network)

Australia: Starts from $11. Free shipping for orders over $499.

International: Depends on weight and location.

Please refer to https://www.andatechdistribution.com.au/pages/delivery for full information.

Pickup Orders

By placing a pickup order, you agree to the following terms:

• Order Confirmation
  You’ll receive a confirmation email or notification once your order is placed. If an item is unavailable, we’ll contact you to offer a replacement or refund.

• Pickup Process
  Please bring your order confirmation (email or order number) when picking up your order. We may ask for ID or payment verification. If someone else is picking up your order, they must show the order confirmation and a valid ID.

• Pickup Location
  Orders can only be picked up from our office location (Vermont, VIC) during business hours (Monday to Friday, 9am to 5.30pm), as detailed in the pick up confirmation email. 

• Order Holding Policy
  We will hold your order for up to 30 days. If it is not picked up within this time, it will be automatically canceled and refunded

• Refunds & Returns
  All sales are final upon pickup. Please check your order before leaving. If there’s an issue, contact us as soon as possible for assistance.

• Liability
  Once you pick up your order, we are not responsible for any loss or damage. Please ensure your order is correct and in good condition before leaving.

• Unforeseen Delays
  We are not responsible for delays due to circumstances beyond our control, such as severe weather or unexpected closures.

• Policy Updates
  We may update these terms at any time without notice.