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My Business | February 2017

My Business | February 2017


by Vivien Mah

We recently won the Customer Service Experience of the Year at the Optus My Business Awards 2016 and our director, Irwandy Tan, was interviewed by My Business about our approach to maintaining superior service.

In the interview, Irwandy talked about how he started Andatech in 2003, and how he began to grow the business into what it has become today.

Today, Andatech receives enquiries internationally and has established teams in Malaysia and the Philippines.

Irwandy also talked about the challenges that Andatech has faced, and how the business focused on providing excellent customer service.

Andatech won not only the Customer Service Experience of the Year at Optus My Business Awards, but also won two categories for Business innovation and Business Excellence in the Australian Business Awards in 2016.

Read the full article below!

mybusiness-irwandy-tan-andatech-customer-service-doesnt-stop-at-customers

Read the full article on MyBusiness.com.au here: Customer service doesn’t stop at customers


Vivien Mah

Vivien is a Marketing specialist with over 7 years of experience in the health and safety industry. After graduating in psychology and communications, she grew to love educating readers and unraveling complexities behind difficult topics through extensive research. Apart from sharing her love for infographics, she also posts regularly on new products, announcements, media mentions and the latest news.