2 Years Warranty on All Ionmax Products

by Josephine Gan    

2 Years Warranty on All Ionmax Products

It has always been Andatech's aim to ensure that our continued commitment to quality is reflected in every aspect of our products, from development to customer care.

It is with great pleasure for us to announce that all Ionmax air quality products will now have a 2-year product warranty.

This applies to all Ionmax products including air purifiers, dehumidifier, humidifiers and heaters purchased as of 1 January 2021.

To validate the 2-year warranty, customers just need to provide their proof of purchase from Andatech or authorised resellers showing the date of purchase. 

Customers are encouraged to register their warranty on My Andatech / Caltrace and upload their receipt online to be stored as proof of purchase. 

Please do not hesitate to provide us with your valuable feedback and contact us for any further information.


Josephine Gan

As our Customer Service Manager, Josephine has a great understanding of people- which is not surprising, given that her major is in Psychology. She is able to transfer her friendly demeanour into our safety and support related posts for our products and services.


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